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Regent Medical Centre and Broadway Medical Centre merged into one GP service contract from the 1st April 2022.

What does this mean currently?

As of the 1st April 2022 the GP contract merged however there will be a transitional period over the next 5 months in terms of update to systems and processes.

April – July

The practices will continue to provide services separately with no change to surgery telephone numbers or the way that services are provided.

During this period patients will only be able to access the surgery they are registered with (Broadway OR Regent).

August

We are awaiting a final date for the update to our clinical system.  The update will enable process changes e.g. booking an appointment at either site.  When details and a date of any changes have been established we will communicate out to patients with the information and what it will mean.

Broadway Notice

As a matter separate to the merger Dr Chaudhary, Broadway Medical Centre left the surgery on 31st March 2022.  We thank Dr Chaudhary for his 15 years of dedication to the surgery and his commitment to provide medical services to the practices registered patients.  A welcome to Dr Raj who has been working alongside Dr Rehman at Broadway from 1st April 2022.  Dr Kaura will also provide support to the practice during the transitional period.

If you need a service urgently outside normal surgery opening hours please contact NHS 111.You should use the NHS 111 service if you urgently need medical help or advice but it’s not a life-threatening situation.

Call 111 if:

  • you need medical help fast but it’s not a 999 emergency
  • you think you need to go to A & E or need another NHS urgent care service
  • you don’t know who to call or you don’t know the services available to you
  • you need health information or reassurance about what to do next

How does 111 work?

The NHS 111 service is staffed by a team of fully trained advisers, supported by experienced clinical staff. They will ask you questions to assess your symptoms, then give you the healthcare advice you need or direct you straightaway to the local service that can help you best. This could include A&E, an out of hours doctor, an urgent care centre or a walk in centre, a community nurse, an emergency dentist or a late-opening chemist.

Where possible, the NHS 111 team will book you an appointment or transfer you directly to the people you need to speak with.

Calls to 111 are recorded. All calls and the records created are maintained securely, and will only be shared with others directly involved with your care.

You should only dial 999 for immediate, life-threatening emergencies or following a serious accident.